Credit & Debit cards, Venmo & PayPal.

No. Payment is due when services are rendered.

Call us 443-261-0781, 24 hours in advance of your scheduled appointment. Cancelling your appointment with less than a 24-hour notice will incur a $25 fee. Cancellations via email & text will NOT be accepted.

Our technician will make two attempts to reach you via phone call/text message. If you cannot be reached, cancellation fees will apply. These vary from $50 to $100.

This is determined based on the requested services and estimated time of completion.

You should contact a representative immediately. Failure to disclose damage promptly may result in reduced claim amounts.

Yes. For safety purposes, it is recommended that all pets be placed in a separate enclosure or be removed from the premises during our visit.

Please ensure that any personal/private items such as open mail, bank statements, cash, and priceless items are removed from areas to be cleaned.

Yes. If you have surfaces that need to be cleaned, such as an office desk, coffee table, tiered shelving unit, etc., please ensure no more than 3 items are on the surface. The removal of more items will result in increased cost of services due to the extended completion time.

No. Please complete the special instruction section on the sign-up form detailing access to, as well as securing your home, after services are completed.

No. Tips are not required. However, they are certainly appreciated!

We aim for you to have the same cleaning technicians on each visit; however, we cannot guarantee it.

Yes. Upon completion of service, you will receive a text message.